The supply chain ecosystem has become extremely complex with an ever-increasing number of players involved in developing, manufacturing, marketing, and distribution of products. One of the most indispensable links of the supply chain that concerns the transport, as well as storage of temperature-controlled logistics (food and pharmaceutical) is the cold chain. Over the years, the cold supply chain landscape has undergone major changes, with 90 % of nearly all shipments making up for controlled room temperature products (CRT). However, managing the Cold-Chain integrity for perishable food items and biopharmaceuticals such as vaccines has become challenging with half of the products being lost in transit leading to escalating costs and low accessibility.
On a cold November morning in 2012, agents of the U.S. FDA (Food and Drug Administration) paid a surprise visit to ‘Castle Cheese Inc’ – a cheese factory based out in rural Pennsylvania. The company that was till then known for selling 100 percent real parmesan to some of the most renowned grocery chains was found to use substitutes and fillers such as wood pulp in their product. What followed next was an untold story of fraud and deceit about a company that had been known for manufacturing and distributing safe, healthy and honest product for almost a century.